Modelling for Added ValueRobert Macredie, Ray Paul, Dervarajan Anketell, Brian Lehaney, Shamim Warwick Springer Science & Business Media, 1998 M07 31 - 243 pages This book gathers together research from three key application themes of modelling in operational research - modelling to support evaluation and change in organisations; modelling within the development and use of organisational information systems; and the use of modelling approaches to support, enable and enhance decision support in organisational contexts. The issues raised provide valuable insight into the range of ways in which operational research techniques and practices are being successfully applied in today's information-centred business world. Modelling for Added Value provides a window onto current research and practise in modelling techniques and highlights their rising importance across the business, industrial and commercial sectors. The book contains contributions from a mix of academics and practitioners and covers a range of complex and diverse modelling issues, highlighting the broad appeal of this increasingly important subject area. |
Contents
Modelling for Change An Information Systems Perspective on Change Management Models | 3 |
Information Systems as Powerful Forces of Change | 17 |
How the Open University Uses Information Technology to Provide Distance Learning in a Competitive Market | 27 |
Information Technology as a Tool For Performance Measurement and Auditing | 37 |
Coordinating Change Through Effective Communication at Englands Newest University | 41 |
The Simulation of Taiwans Power Generation System | 49 |
Performance Measurement Goal Setting and Feedback in Engineering Design | 58 |
Using Information Technology to Manage the Change Process in Organisations | 73 |
The Retail Industry and Information Technology | 139 |
Information Systems at the Superstore Interface | 155 |
Modelling for Decision Support in Simulation | 161 |
The Strategic Role of Expert Systems in UK Organisations | 171 |
Workflow Benchmarking for Improved Productivity in a Large Store Group | 177 |
Adding Value Through Simulation by Focusing on Process | 184 |
The Centre for Applied Simulation Modelling | 192 |
Combining Modelling Approaches in Library Systems Analysis | 206 |
Issues in Information Systems Development Models | 81 |
The Metaphysical Foundations of Soft and Hard Information Systems Methodologies | 86 |
Information Systems Intervention A Total Systems View | 103 |
Why Mixed Methods are Necessary to Derive Enterprisewide Solutions | 116 |
Tailorable Information Systems Add Value to Organisations in Changing Environments | 128 |
The Usability of User Interfaces to Simulation Systems | 215 |
239 | |
Author Index | |
Other editions - View all
Modelling for Added Value Robert Macredie,Ray Paul,Dervarajan Anketell,Brian Lehaney,Shamim Warwick Limited preview - 2012 |
Common terms and phrases
academic activity cycle diagram analysis application areas Artificial Intelligence behaviour Brunel University business processes CASM change management Checkland communication complex computer systems concepts costs demand discrete event simulation domain Doukidis dynamic effective enabled engineering environment epistemology example expert systems facilities feedback Figure forecasts foundationalism framework functionality graphical hard systems Hlupic human identified implementation improve Information Technology input interaction issues Journal Lehaney load London methods Micro Saint model logic objective Operational Research Society organisational change Orlikowski outcome output Paul performance measurement planning problem situation production ProModel for Windows requirements retail information Simscript II.5 simulation modelling simulation software simulation systems Soft Systems Methodology specification SSM advocates staff statistical strategy structure systems design systems development systems thinking tailorable information systems task techniques tion University University of Luton usability user interface variables XCELL+ Yes Yes Yes