Ethics Management: Auditing and Developing the Ethical Content of OrganizationsSpringer Science & Business Media, 1998 M05 31 - 229 pages
This book addresses these questions. It is easier to say that ethics is necessary than to tell how to organize ethics. This book provides a fundamental and coherent vision on how ethics can be organized in a focused way. This study examines the assumptions for organizing ethics, the pitfalls and phases of such a process, the parts of an ethics audit and the great variety of measures. The methods and insights illustrated in this book are based partially on practical research. One of these methods, the Ethics Thermometer, was based on more than 150 interviews at various organizations. The Ethics Thermometer has been applied in a great variety of profit and not-for-profit organizations in order to measure an organization's perceived context, conduct and consequences. This book will be important to scholars in the field of business ethics, as well as to managers and practitioners. For scholars, this study provides general knowledge about auditing and developing the ethics of an organization. A summary is given of the criteria by which the ethical content of an organization can be measured. For managers and practitioners, this study provides concrete suggestions for safeguarding and improving ethics within their organizations. |
Contents
THE CORPORATE MISSION | 13 |
11 The corporation as a responsible entity | 14 |
12 The corporate mission as central principle | 17 |
13 What the corporate mission is not | 19 |
14 What the corporate mission is | 24 |
ETHICS MANAGEMENT | 31 |
21 The moral trustworthiness of corporations | 32 |
22 The organizational context | 36 |
61 Conflicting issues during the ethics process | 146 |
62 A view of ethics management | 151 |
the ethics process at Amsterdam Airport Schiphol | 158 |
THE ETHICS MIX | 163 |
71 An ethics office | 164 |
72 Training | 166 |
73 Dilemma discussions | 168 |
74 A code of conduct | 170 |
23 Ethics management as discipline and practice | 42 |
THE ETHICAL COMPANY | 47 |
31 An ethics audit as diagnostic tool | 48 |
32 The ethical content defined | 51 |
a brief outline | 60 |
THE ETHICAL QUALITIES MODEL | 67 |
41 A conceptual model of evaluating the ethical content of organizations | 68 |
42 The entangled hands dimension | 75 |
43 The many hands dimension | 92 |
44 The dirty hands dimension | 106 |
THE ETHICS AUDIT IN PRACTICE | 119 |
an elaborate discussion | 120 |
the ethics audit at the Department of Justice | 135 |
THE ETHICS PROCESS | 145 |
75 The Ethics Team Test | 173 |
76 Sanction mechanisms | 176 |
77 Other measures | 178 |
78 The QualitiesMeasures Matrix | 183 |
recommendations for the ethical development of the Dutch Furniture Factory | 186 |
710 The Ethics Management Wheel | 191 |
SUMMARY AND CONCLUSIONS | 195 |
201 | |
Agenda for followup research | 215 |
The Ethics Thermometer | 217 |
Ethics profiles of four organizations | 219 |
225 | |
Other editions - View all
Ethics Management: Auditing and Developing the Ethical Content of Organizations S.P. Kaptein No preview available - 1998 |
Common terms and phrases
able According achieve actual organizational context applied auditor Barings Bank Business Ethics Chapter clarity co-workers code of conduct company's complaints Conduct Detector conflicting issues cooperation coordination corporate mission corporation's criticism damage decision-making decisions degree deontological ethics departments desired diffusion of responsibility Dilemmas Decoder dimension dirty hands discussion effects employees entangled hands ethical content ethical development ethics audit ethics management ethics office ethics process Ethics Thermometer evaluation example expectations of stakeholders external stakeholders factors formulated function gifts goal important increases individual interests intuitions job rotation large number lead means Measures Scan ment moral responsibility moral trustworthiness Nick Leeson norms and values ombudsman person personnel ployees poration position possible practice problems profit Qualities Monitor question realize regards relates relationship relevant risk sanctions situation social audit staff Stakeholders Reflector stimulated sub-departments supervisors supplier tasks Team Test tion Trevino trust unethical behavior unethical conduct visibility
Popular passages
Page 207 - The Influence of Stated Organizational Concern upon Ethical Decision Making.