Organisation & Management And Business CommunicationNew Age International, 2005 - 294 pages This Book Is A Sincere Attempt To Explain The Operating Functions Of Management And Tools Of Communications In A Simple And Lucid Language. The Primary Object Of Writing This Book Is To Meet The Requirements Of C.A. (Professional Examination-One) Students. However, This Book Will Also Be Very Useful For The Students Doing B.Com., M.Com., Mba And Other Professional Courses. Even A Layman Who Is Interested In Knowing Basics Of Management Principles And Communication Skill Will Find This Book Extremely Useful. |
Contents
Organisation and Management | 3 |
Chapter | 9 |
Chapter | 13 |
Business Environment | 25 |
Chapter | 173 |
Chapter 10 | 179 |
Chapter | 12 |
Chapter 14 | 14 |
Chapter 20 | 20 |
Chapter | 26 |
Insurance Correspondence | 86 |
PART | 89 |
Common terms and phrases
ability achieve action activities alternative analysis approach attitudes authority basic budget Centralisation Chennai Citizen's Insurance Co cohesion communication complex concept Concurrent Control conflict Content theories contingency coordination corporate cross-functional teams customers decentralisation decision decision-making defined delegation departmentalisation departments develop discussion effective efficiency employees equity theory evaluate example executive factors feedback formal organisation functions Group Dynamics group members Henry Fayol human hygiene factors ideal leadership implementation important incentives increase individual influence informal group informal organisation interaction involves job enrichment Kolkata leadership letter managerial marketing meeting motivation needs norms objectives operations organisation's organisational goals organisational structure outcomes Paralanguage perceptions performance person policies principles problem relationships responsibility rewards role satisfaction scientific management situation skills social specialised staff status strategic planning strategy style subordinates tasks techniques theory top management types viewpoint workers